Azul Prints ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, and protect information related to ordering, file uploads, and communication with our print services. By using azulprints.com, you agree to the practices described here.
We collect only what's necessary to process and ship your order.
Contact information: Name, email address, phone number.
Shipping information: Full address, city, state, ZIP, and optional suite details.
Payment information: Collected securely through Stripe. We do not store credit card numbers on our servers — ever.
Uploaded files: Blueprints, drawings, PDFs, images, and project documents submitted for printing.
Order details: Product type, size, print specifications, number of sets, and shipping method.
Technical data: IP address, browser type, device type, and anonymized analytics data.
Your information is used solely to operate and improve our print service.
Provide instant print quotes and calculate pricing
Print and ship your orders accurately and on time
Send order confirmations, tracking numbers, and shipping updates
Process secure payments through Stripe
Improve website functionality and customer experience
Send follow-up quote reminders if an order was not completed (email only, one time)
We understand that uploaded blueprints and drawings often contain sensitive project information. Here is exactly how we handle them:
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All uploaded files are automatically and permanently deleted after 7 days — regardless of whether an order was placed.
Files are stored in private, encrypted Google Cloud Storage with restricted access controls.
Files are accessed only by our print technicians to process your specific order.
Files are never shared, sold, licensed, or used for any purpose other than printing your order.
All uploads are transmitted via SSL encryption.
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Payments are processed entirely through Stripe, a PCI DSS Level 1 certified payment provider — the highest level of payment security certification available.
Azul Prints does not store, access, or transmit your full credit card number at any point. All payment data is handled exclusively by Stripe's secure infrastructure. For more information, visit stripe.com/privacy.
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We do not sell your information. We do not share your data with advertisers or third-party marketers — ever.
Data is shared only with the following trusted service providers, strictly as required to fulfill your order:
💳 Stripe — Payment processing
📦 UPS — Shipping & delivery
☁️ Firebase / Google Cloud — File storage
📧 SendGrid — Order email delivery
Uploaded files: Permanently deleted after 7 days.
Order records: Retained for accounting, legal compliance, and customer support purposes.
Email addresses: Retained only for order communication and one-time quote follow-ups. You may request removal at any time.
Payment records: Retained by Stripe per their data retention policies. We do not store payment card data.
We use standard analytics tools, including Google Analytics, to understand how visitors use our site and to improve performance and experience. Analytics data is anonymized and aggregated — no sensitive personal information is collected through cookies.
We also use a Google Tag Manager data layer to track order conversion events (e.g., successful checkout) for performance measurement purposes. No personal order details are transmitted to advertising platforms.
You have the right to request any of the following at any time by emailing [email protected]:
Access: A copy of the personal data we hold about you.
Correction: Update or correct any inaccurate information on file.
Deletion: Removal of your contact information and email address after your order is complete.
Opt-out: Stop receiving follow-up emails at any time by replying "unsubscribe" to any email from us.
We take the security of your data seriously and implement multiple layers of protection:
SSL/TLS encryption on all data transmitted to and from our site.
Private access-controlled cloud storage for all uploaded files.
PCI DSS Level 1 payment processing via Stripe — we never touch card data directly.
Strict internal access controls limiting who can access customer data and files.
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No security system is perfect, but we follow industry best practices and take every reasonable step to keep your information safe.
If you have any questions about this Privacy Policy, how your data is handled, or would like to exercise your data rights, please contact us:
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Azul Prints
Email:
[email protected]
We respond to all privacy-related inquiries within 2 business days.
